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Trellis Desk
Overview
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support more efficiently.
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to handle customer support more efficiently.
Visit SiteFeatures
- Ticket departments
- Ticket priority levels
- Canned ticket replies
- Group permissions
- Ticket escalation
- Ticket assignment
- Rich text editor
- Helpdesk RSS feeds
- Ticket attachments
- Skin manager
- Language manager
- Manage articles and categories
- Article ratings and comments
- Smart display of KB articles during ticket submission
- Pipe support emails into your helpdesk
- Email notifications